Due to the nature of our products and for safety and hygiene reasons products once sold cannot be restocked or resold and so we do not accept returns.

We know that it can be difficult to order new skin care products online, which is why we offer our clients a free skin care consultation and guidance on which products to buy and how to use them for your skin type and concern. Our skin care experts will be happy to assist you through our direct chat.

In case you cannot find soaps specific to your skin need or you are confused about what products you need to use, you can click on our ASK AN EXPERT link and fill up a detailed questionnaire explaining us your skin problems and condition. We will revert back to you with a customized plan for your skin concern within 48 hours

Your satisfaction is our goal and we truly believe that you will love our products, but if you are unhappy, please let us know. We want you to have a positive experience and will work with you if you are not pleased with your purchase. Please feel free to connect to us via direct chat on WhatsApp or through the contact us page explaining your concern and we will try our best to have it resolved for you.